Privacy Policy
This Privacy Policy describes how Lumière Conseil, located at 58 Rue Garibaldi, 69003 Lyon, France, collects, uses, and protects personal data when you use our site or services. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We may collect and process various types of personal data about you when you interact with our site or services. This includes information you provide directly to us, such as your name, job title, company name, email address, and contact details when you fill out forms on our site, subscribe to newsletters, request information about our services, or engage with us in other ways.
We may also collect information automatically when you visit our site. This includes technical information, such as your IP address, browser type and version, operating system, referring website, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar technologies.
How We Use Your Information
We use your personal data for specific, legitimate purposes. These include:
To provide and maintain our services, including strategic advisory, organizational transformation, digital innovation, performance improvement, financial restructuring advice, supply chain optimisation, and change management.
To respond to your inquiries and fulfill your requests for information.
To send you relevant communications, such as newsletters, service updates, or promotional materials, based on your preferences or our legitimate interests (you can opt out at any time).
To improve our site and services, understand how users interact with our content, and analyze trends.
To ensure the security and integrity of our site and systems.
To comply with legal obligations and regulatory requirements.
Our legal basis for processing your personal data depends on the specific context in which we collect it. We will process your data where:
We have your consent (e.g., for marketing communications).
Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., providing consulting services).
Processing is necessary for compliance with a legal obligation (e.g., maintaining records for tax purposes).
Processing is necessary for the purposes of our legitimate interests or those of a third party, provided these interests are not overridden by your interests or fundamental rights and freedoms (e.g., improving our services, preventing fraud, ensuring network security).
Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information with trusted third parties who provide services on our behalf, such as IT support, hosting, analytics, or professional advisors. These third parties are required to process your data in accordance with our instructions and applicable data protection laws.
We may also disclose your personal data if required to do so by law, in response to a legal process, or to protect the rights, property, or safety of Lumière Conseil, our users, or the public.
International Data Transfers
As Lumière Conseil is based in France (EU), any transfer of your personal data to countries outside the European Economic Area (EEA) will be carried out with appropriate safeguards in place, such as Standard Contractual Clauses approved by the European Commission, to ensure your data receives a similar level of protection as within the EEA.
Data Security
We implement technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Data Protection Rights
Under applicable data protection laws, you have certain rights regarding your personal data. These rights may include:
The right to access the personal data we hold about you.
The right to request rectification of inaccurate or incomplete data.
The right to request the erasure of your personal data in certain circumstances.
The right to request restriction of processing your personal data in certain circumstances.
The right to object to the processing of your personal data in certain circumstances (e.g., for direct marketing).
The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format.
The right to withdraw consent at any time where we rely on consent to process your data.
The right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.
To exercise these rights, please contact us using the details provided below.
Cookies and Similar Technologies
Our site uses cookies and similar technologies to collect information about your browsing activities, enhance your user experience, and analyze site traffic. You can manage your cookie preferences through your browser settings or through any cookie consent mechanism provided on our site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our site. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us by mail at:
Lumière Conseil
58 Rue Garibaldi,
69003 Lyon,
France